Privacy Policy Statement

Effective Date: Aug 14, 2024

WARNING

The Terms of Service, Privacy Policy, Pricing Policy, Legal Notices, and other statements, along with any policy or legal statements from third-party service providers, are bundled together at askone.ai. You need to read these carefully. By using any feature or service of askone.ai, you acknowledge that you have read, understood, and agreed to these statements.

Welcome to using the artificial intelligence services provided by askone.ai! Please read the following privacy policy terms carefully before you use them, as we involve a small amount of personal privacy information in the process of providing services to you. We take the protection of your privacy very seriously. To better protect your privacy, we will explain our privacy policy. We hope to clearly introduce through this privacy policy how we collect and use your personal information, as well as how we provide you with access to, update, manage, and protect this information.

  • By using our services, you acknowledge that you have read, understood, and agreed to accept the following privacy policy and constraints.

  • By using our services, you acknowledge that you have read, understood, and agreed to the privacy policies of the third-party service providers we rely on.

This privacy policy is formulated by askone.ai, and we reserve the right to modify this privacy policy at any time. The modified privacy policy becomes effective once published. You can check the latest version of the privacy policy on the official askone.ai website. By continuing to use our services after these policies have been modified, you agree to accept the updated policies. If you have any questions, comments, or suggestions about the following privacy policy, please contact us through the official askone.ai website.

1. Abbreviations

1.1 General Abbreviations

  1. askone.ai: Refers to the website, application, and browser extension program mentioned in these terms of service. Currently, askone.ai includes the askone.ai website, all subdomain websites, and the Google Chrome extension.
  2. We: Refers to the official team of askone.ai.
  3. You and User: Refers to users who have successfully registered on askone.ai.
  4. Third Party: Refers to other companies, organizations, or individuals not related to us.
  5. Service: Refers to the service capability provided directly by askone.ai or the service capability provided directly or indirectly by third parties.
  6. AI Service Provider: Refers to third-party artificial intelligence service providers.
  7. AI Model: Refers to the large artificial intelligence models provided by third-party AI service providers.
  8. Extension: Refers to the Google Chrome extension developed by us, which is a client of askone.ai.

1.2 Pricing Abbreviations

  1. Free Plan: Refers to the free feature list we provide to all users.
  2. Light Plan: Refers to the basic paid feature list we provide to all users at a low price.
  3. Professional Plan: Refers to the complete paid feature list we provide to all users.

1.3 Feature Abbreviations

  1. Free Features: Refers to the free features provided by askone.ai to all users, which you can enjoy by subscribing to the Free Plan.
  2. Basic Features: Refers to the basic paid features provided by askone.ai to all paid users, which you can enjoy by subscribing to the Light Plan and paying a small fee to us.
  3. Advanced Features: Refers to the fully paid features provided by askone.ai to users who pay more fees, which you can enjoy by subscribing to the Professional Plan and paying a higher fee to us.
  4. Direct Access: Refers to the ability to directly access the large language models of third-party AI service providers from your browser without going through our servers.
  5. Unified Access: Refers to the ability to access the large language models of third-party AI service providers from your browser through our servers.
  6. Embedded Access: Refers to the ability to access the large language models of third-party AI service providers directly below the content of the webpage, without the need to copy and paste. This does not conflict with Direct Access or Unified Access.
  7. Secrets: Refers to the key generated by us or third-party AI service providers supported by us, used to directly or indirectly access the large language models of third parties.
  8. Input: Refers to the data you provide to third-party AI service providers when accessing third-party large language models.
  9. Output: Refers to the data returned to you by third-party large language models.
  10. Enhanced Capability: Refers to the automatic enhanced formatting of input and output to obtain better results when accessing third-party large language models through our servers.
  11. Local Key: Refers to the key you configure for each third-party AI service provider on the extension, used to directly access third-party large language models from your browser.
  12. Managed Key: Refers to the key you configure for each third-party AI service provider on the extension, used to access third-party large language models through our servers.

1.4 Restriction Abbreviations

  1. Number of Times: Refers to the number of times you access large language models in one day.
  2. Frequency: Refers to the frequency at which you access large language models in one minute.
  3. Usage: Refers to the number of Tokens you consume when accessing large language models in one day.

2. Reasons for Collecting Information

We will only collect and use your information for the purposes described in this privacy policy:

  1. To create an account and provide you with artificial intelligence services.
  2. To ensure the security of your account.
  3. To help us design new services and improve our existing services.
  4. To better understand how you access and use our services, thereby improving our services further.
  5. To comply with applicable laws and regulations.

3. Information We Collect and How We Collect It

  1. We will collect the personal information provided by the third-party SSO platform you choose, including ID, account name, name, email, and avatar.
    1. The third-party SSO platforms we support are: Google, GitHub.
  2. We will collect your non-personal information, including but not limited to your operation records, preferred language, device information, etc.
    1. We use Google Analytics and AWS CloudFront to collect the above information.
  3. We will collect your location information, including but not limited to your IP address, country or region, local time zone, GPS information, etc.
    1. We only use Google Analytics and AWS CloudFront to collect the above information.
    2. We only use your country or region and email to create a Paddle payment account for you.
  4. We may collect your access keys for third-party large language models.
    1. When you want to use our proxy access, we may ask you to configure a managed key (i.e., a third-party large language model access key that you own or that we provide to you).
    2. Your keys are submitted by you to our servers voluntarily.
    3. We will encrypt and store your managed keys.
    4. Your managed keys are only for your personal use when accessing third-party large language models through our proxy and will not be provided to any other business, organization, or individual (including us).
  5. Enabling or manually requesting the saving of conversation history will be considered as your active request and authorization for us to store the related data, which you can delete at any time.
  6. Some features may require saving parts of your conversation with the large language model to provide a complete experience. By using these features, you are considered to have actively requested and authorized us to store the related data, which you can delete at any time.

4. Information We Do Not Collect

  1. We do not collect your sensitive information, including but not limited to your race, religious beliefs, sexual orientation, political views, etc.
  2. We do not collect your bank account, credit card number, or other financial information.
  3. We do not collect your health information, including but not limited to your medical history, medication history, etc.
  4. We do not collect your criminal records or other judicial information.
  5. We do not collect your contact list, call records, or other communication information.
  6. We do not collect your social information, including but not limited to your social accounts, social circles, etc.
  7. We do not collect your educational information, including but not limited to your educational background, degrees, etc.
  8. We do not collect your work information, including but not limited to your profession, position, etc.
  9. We do not collect your family information, including but not limited to your family members, home address, etc.
  10. We do not collect your local keys.
  11. We will not actively collect the content of your conversations with the large language model unless you request to save the conversation history.

5. How We Use Information

  1. We will strictly comply with the provisions of laws and regulations, take all reasonable and feasible measures, and reasonably use your personal information within a limited scope.
  2. We will use your personal information to create an account and provide you with artificial intelligence services.
  3. We will use your country or region and email to create a Paddle payment account for you.
  4. We will not transfer or disclose your personal information to any other business, organization, or individual unless:
    1. We obtain your explicit consent.
    2. In accordance with laws and regulations.
    3. As required by judicial or administrative authorities.
    4. To protect the legitimate rights and interests of askone.ai.
    5. To protect the public interest.
    6. To protect your personal and property safety.
    7. In other circumstances, we will obtain your consent in advance.

6. How We Protect Information

  1. We will take all reasonable and feasible measures to protect your personal information.
  2. We will use encryption technology to protect your personal information.
  3. We will use security technology to protect your personal information.
  4. We will not display any key in full.
  5. We recommend that you regularly change your keys.
  6. We recommend that you do not share keys with other websites, products, or services.
  7. You can delete your keys at any time.

7. How We Handle Minors' Information

  1. We attach great importance to the protection of minors' personal information. If you are a minor, you should obtain the consent of your guardian before using our services.
  2. If you are a minor, your guardian has the right to request us to delete your personal information.
  3. If you are a minor, your guardian has the right to request us to stop collecting your personal information.
  4. If we confirm by any means that you are using our services without a guardian's consent, we may disable or delete any of your information.
  5. If we confirm by any means that you have accessed restricted content, we may disable or delete any of your information.

8. Cookies

  1. We use cookies technology under the askone.ai domain and its subdomains to maintain your login status.
  2. By using our services, you agree to our use of cookies technology.
  3. We use cookies technology solely to identify the same user.
  4. You can refuse cookies technology through your browser settings, which means you refuse to use the services provided by askone.ai.
  5. We do not share cookies with third parties.
  6. We do not use cookies for advertising, data analysis, or data statistics.

9. Updates to This Privacy Policy

We may update this privacy policy in due course. When we update this privacy policy, we will post a notice on the official askone.ai website. Please visit the official askone.ai website regularly to understand the latest privacy policy.