Terms of Service Statement

Effective Date: Aug 14, 2024

WARNING

The Terms of Service, Privacy Policy, Pricing Policy, Legal Notices, and other statements, along with any policy or legal statements from third-party service providers, are bundled together at askone.ai. You need to read these carefully. By using any feature or service of askone.ai, you acknowledge that you have read, understood, and agreed to these statements.

Welcome to using the artificial intelligence services provided by askone.ai! Please read the following terms of service carefully before you use them to understand the details of the services we provide and your rights and obligations.

  • By using our services, you acknowledge that you have read, understood, and agreed to accept the following terms of service and constraints.

  • By using our services, you acknowledge that you have read, understood, and agreed to the terms of service of the third-party service providers we rely on.

These terms of service are formulated by askone.ai, and we reserve the right to modify these terms of service at any time. The modified terms of service become effective once published. You can check the latest version of the terms of service on the official askone.ai website. By continuing to use our services after these terms have been modified, you agree to accept the updated terms of service. If you have any questions, comments, or suggestions about the following terms of service, please contact us through the official askone.ai website.

1. Abbreviations

1.1 General Abbreviations

  1. askone.ai: Refers to the website, application, and browser extension program mentioned in these terms of service. Currently, askone.ai includes the askone.ai website, all subdomain websites, and the Google Chrome extension.
  2. We: Refers to the official team of askone.ai.
  3. You and User: Refers to users who have successfully registered on askone.ai.
  4. Third Party: Refers to other companies, organizations, or individuals not related to us.
  5. Service: Refers to the service capability provided directly by askone.ai or the service capability provided directly or indirectly by third parties.
  6. AI Service Provider: Refers to third-party artificial intelligence service providers.
  7. AI Model: Refers to the large artificial intelligence models provided by third-party AI service providers.
  8. Extension: Refers to the Google Chrome extension developed by us, which is a client of askone.ai.

1.2 Pricing Abbreviations

  1. Free Plan: Refers to the free feature list we provide to all users.
  2. Light Plan: Refers to the basic paid feature list we provide to all users at a low price.
  3. Professional Plan: Refers to the complete paid feature list we provide to all users.

1.3 Feature Abbreviations

  1. Free Features: Refers to the free features provided by askone.ai to all users, which you can enjoy by subscribing to the Free Plan.
  2. Basic Features: Refers to the basic paid features provided by askone.ai to all paid users, which you can enjoy by subscribing to the Light Plan and paying a small fee to us.
  3. Advanced Features: Refers to the fully paid features provided by askone.ai to users who pay more fees, which you can enjoy by subscribing to the Professional Plan and paying a higher fee to us.
  4. Direct Access: Refers to the ability to directly access the large language models of third-party AI service providers from your browser without going through our servers.
  5. Unified Access: Refers to the ability to access the large language models of third-party AI service providers from your browser through our servers.
  6. Embedded Access: Refers to the ability to access the large language models of third-party AI service providers directly below the content of the webpage, without the need to copy and paste. This does not conflict with Direct Access or Unified Access.
  7. Secrets: Refers to the key generated by us or third-party AI service providers supported by us, used to directly or indirectly access the large language models of third parties.
  8. Input: Refers to the data you provide to third-party AI service providers when accessing third-party large language models.
  9. Output: Refers to the data returned to you by third-party large language models.
  10. Enhanced Capability: Refers to the automatic enhanced formatting of input and output to obtain better results when accessing third-party large language models through our servers.
  11. Local Key: Refers to the key you configure for each third-party AI service provider on the extension, used to directly access third-party large language models from your browser.
  12. Managed Key: Refers to the key you configure for each third-party AI service provider on the extension, used to access third-party large language models through our servers.

1.4 Restriction Abbreviations

  1. Number of Times: Refers to the number of times you access large language models in one day.
  2. Frequency: Refers to the frequency at which you access large language models in one minute.
  3. Usage: Refers to the number of Tokens you consume when accessing large language models in one day.

1.4 Restriction Abbreviations

  1. Number of Times: Refers to the number of times you access large language models in one day.
  2. Frequency: Refers to the frequency at which you access large language models in one minute.
  3. Usage: Refers to the number of Tokens you consume when accessing large language models in one day.

2 General Services

General services refer to the basic service items provided by askone.ai to all users, including but not limited to:

2.1 User Services

  1. Registration and Sign-In: We support Sign-In authentication services provided by third-party SSO platforms. The current supported list only includes Google and GitHub.
  2. Account destruction: You can freely destroy your personal account on our website at any time, but Paddle may retain your subscription and payment records.
  3. Subscription and payment: We support subscription and payment services provided by Paddle. You can freely change your subscription plan on our website at any time.
  4. Interface language: Currently, we only support English, and the interface will always remain in the selected language.
  5. Target language: Currently, most commonly used languages are supported. The target language you select will always be used when accessing large language models.

2.2 Management Services

  1. Configure Local Keys
    • You can configure the keys you own as local keys for each third-party AI service provider on our extension, and you pay the fees directly to the service provider.
    • Used to directly access third-party large language models from your browser.
    • Your keys are limited to your personal use in askone.ai to directly access third-party large language models and will not be provided to any other business, organization, or individual (including us).
    • Your keys will not be uploaded to our servers in any form.
    • Your keys will be stored in your browser and protected by the security policies of the browser.
    • Your keys will be automatically deleted when you configure new keys.
    • We will not display your keys in full, but you can delete your keys at any time.
  2. Configure Managed Keys
    • You can configure the keys you own as managed keys for each third-party AI service provider on our extension, and you pay the fees directly to the service provider.
    • You can also choose to use the keys we provide to access third-party large language models. If you access paid third-party large language models, we will collect the fees for the large language models and pay the AI service provider.
    • Used to access third-party large language models through our servers.
    • Your keys are limited to your personal use in askone.ai to access third-party large language models through our proxy and will not be provided to any third party.
    • Your keys will be encrypted and stored on our servers.
    • Your keys will be automatically deleted when you configure new keys.
    • Your keys will be automatically deleted when you destroy your account.
    • We will not display your keys in full, but you can delete your keys at any time.

2.3 Feature Services

  1. Extract Keywords
    • The Extract Keywords refers to the large language model extracting keywords from the content you select to help you quickly understand the core subjects.
    • You can enable or disable the Extract Keywords at any time.
    • You can choose any available third-party AI service provider and large language model to extract keywords.
    • You can modify the parameters for Extract Keywords at any time.
  2. Generate Summary
    • The Generate Summary refers to the large language model understanding the content you select and generating a brief summary to help you quickly understand the main content.
    • You can enable or disable the Generate Summary at any time.
    • You can choose any available third-party AI service provider and large language model to Generate Summary.
    • You can modify the parameters for summary generation at any time.
  3. Generate Translation
    • The Generate Translation refers to the large language model translating the content you select into the target language you choose.
    • You can enable or disable the Generate Translation at any time.
    • You can choose any available third-party AI service provider and large language model to Generate Translation.
    • You can modify the parameters for translation generation at any time.
  4. Generate Question
    • The Generate Question refers to the large language model generating questions from the content you select to help you quickly ask the large language model questions related to the content.
    • You can enable or disable the Generate Question at any time.
    • You can choose any available third-party AI service provider and large language model to generate questions.
    • You can modify the parameters for Generate Questions at any time.
  5. Inline Chat
    • The Inline Chat refers to quickly engaging in a dialogue with the large language model related to the content.
    • You can enable or disable the Inline Chat at any time.
    • You can choose any available third-party AI service provider and large language model for dialogue.
    • You can modify the parameters for Inline Chat at any time.

3. Subscription Plans

Subscription plans form the basis of the services we provide, and you need to select a subscription plan to use our services. Your subscription plan will automatically renew until you cancel it. If you are a newly registered user, we will assign you a Free Plan by default. You can change your subscription plan on our website at any time. For more details about subscription plans, please see our Pricing.

4. Third-Party Services

Our services rely on services provided by third parties. We will explain the third-party service providers we rely on and the services they provide.

  1. Sign-In authentication services: We support Sign-In authentication services provided by Google and GitHub.
  2. Content storage services: We use content storage services provided by AWS S3.
  3. Content distribution services: We use content distribution services provided by AWS CloudFront.
  4. Cloud computing services: We use cloud computing services provided by fly.io.
  5. Subscription and payment services: We use subscription and payment services provided by Paddle.
  6. Artificial intelligence services: The AI service providers we support include Open AI, Google, Open Router.
  7. Data analysis services: We use data analysis services provided by Google Analytics.

5. Operation and Maintenance

Ensuring that askone.ai always operates stably is our goal. However, we must perform periodic upgrades, maintenance, and repairs on askone.ai to ensure that our services can operate normally. During this process, your use may be affected, and we will post a notice on the official askone.ai website to explain these effects.

Our operation and maintenance include but are not limited to:

  1. Service upgrades.
  2. Service maintenance.
  3. Service repairs.
  4. Service interruptions.
  5. Service stoppages.
  6. Service delays.
  7. Service limitations.
  8. Service restorations.
  9. Service migrations.

6. Security Policy

We take the protection of your privacy very seriously. We will explain our security policy to you. We hope to clearly introduce through this security policy how we protect your personal information and property. If you are concerned about more details, please see our Privacy Policy.

  1. Sensitive fields that do not need to be plaintext
    • Encrypted storage on the server, for example: third-party accounts, emails, passwords, keys, etc.
    • Decrypted only when providing services for you.
    • Can only be updated or deleted, not fully viewed, for example, the key "sk2d_JSf02e3DFWkd83sX" is always displayed as "sk********83sX".
  2. Sensitive fields that must be plaintext
    • Stored only in the browser, for example: local keys.
    • Limited to your personal use and will not be provided to any third-party business, organization, or individual in any form.
    • Sequential incremental fields must use random string mapping and cannot be reverse-engineered.
  3. Transmitting sensitive fields across networks
    • Use secure communication protocols and hide field content. For example: when obtaining current user information using the HTTPS protocol, "askone.main@gmail.com" is always displayed as "as****n@gmail.com".
  4. Requesting servers
    • Valid authentication authorization.
    • Secure communication protocol.

7. Risk Notice

When using our services, you need to be aware of the following risks:

  1. Protect your personal information and property security.
  2. Comply with our terms of service and privacy policy.
  3. Comply with the terms of service and privacy policies of the third-party service providers we rely on.
  4. Comply with local laws and regulations.
  5. Comply with international laws and regulations.
  6. Adhere to basic internet ethics.
  7. Obtain necessary software from legal channels, including but not limited to operating systems, browsers, etc.
  8. Protect your SSO account and do not disclose your account and password.
  9. Protect your keys and do not disclose your keys.
    • Do not use the same keys in other software.
    • Do not use the same keys in clients and servers.
    • Do not disclose keys to any third party.
    • Regularly update keys.

WARNING

Regularly updating keys is an important measure to protect your personal information and property security.

8. Disclaimer

  1. We are not responsible for the quality, accuracy, reliability, or completeness of the large language models provided by third-party AI service providers mentioned in these terms of service.
  2. We are not responsible for any direct or indirect injury, loss, or consequences caused by your use of our services.
  3. We are not responsible for any direct or indirect legal liability caused by your use of our services.
  4. We do not provide services to minors. Minors using our services require the accompaniment of a guardian.
  5. We are not responsible for any refunds or any form of compensation caused by service interruptions, stoppages, delays, limitations, restorations, or migrations due to operation or maintenance that make askone.ai temporarily unavailable.
  6. We are not responsible for any loss caused by your account being stolen, password leakage, or key leakage.

9. Updates to the Terms of Service

These terms of service will be updated periodically by us, and we will post the updated terms of service on the official askone.ai website. By continuing to use our services, you agree to accept the updated terms of service.